Catches under-billed amounts
Differences that look small one by one add up day after day. TITAN lists each one with its amount.
Revenue audit for hotels that work with agencies
Mistakes slip past people.
They don't slip past TITAN.
TITAN compares the agency’s signed document with the contract and the hotel record. Every mismatched price, guest count, room type and date lands in a single Excel file on your desk.
- One-hour session
- You send no documents
- On your own screen
TITAN is running today in a five-hotel group. We do not name the properties; what TITAN finds for you is measured on your own data.
Today
Someone does this check by hand today.
Front office, accounting or the revenue team opens agency documents one by one. On a busy day nobody gets through them all, and every unchecked line is quietly counted as “clean”.
Today
- Every agency document is opened one by one.
- Every line is compared by hand with the system record.
- Price, guests, room type, dates and commission are checked one at a time.
- When people get tired, sampling starts and the rest is skipped.
With TITAN
One button.
- The whole day is read; no sampling.
- The result arrives on your desk as one file.
- Matching lines stay off the list; the team only looks at differences.
- If a check fails, the report is not sent and the reason is written down.
This is a claim about coverage, not speed. What sets TITAN apart is not that it is fast, but that it never skips a line.
What it does
It prevents revenue leakage.
An under-billed night, a late check-out fee never charged, an upgrade given away for free or an undeclared kickback is lost revenue if nobody notices it.
Removes the manual checking load
Comparing every record of a busy day by hand is not possible. TITAN reads them all, and those hours go to other work.
Gives the difference an address
Which voucher, which document, which page, which line. When you talk to the agency, you have the evidence in hand.
It tells you what it could not measure
If a document is missing, a field is empty or it cannot be read, the line stays as “not measured” and is never counted as clean.
TITAN does not make you money; it stops the revenue you are owed from quietly going missing. We give no ready-made “this much a year” figure; we measure your own number together, on one day of your data.
How it works
This is how it shows a difference.
When two documents state different amounts for the same booking, TITAN writes it down with the amount and its location: which document, which page, which line.
The agency's signed document
1,845.00 EUR
- 7 nights · 2 adults
- document page 3, line 11
Difference
153.00 EUR
DOESN'T MATCH
TITAN's own calculation
1,692.00 EUR
- from the signed contract, night by night
- without looking at the agency’s statement
Every difference is reviewed separately, and some of them are real losses. But if nobody looks, none of them is ever reviewed.
MATCHES
Both sources say the same thing. Measured and matched.
DOESN'T MATCH
Measured and in conflict. The amount and location of the difference are written down.
NOT MEASURED
The comparison could not be made: the document is missing, the field is empty or unreadable. This line is not counted as clean and is not hidden.
| Voucher | Check | Document / hotel record | Result |
|---|---|---|---|
| DMO-4102-1 | Guest countmulti-room · 2 + 5 | 7 guests / 7 guests | MATCHES |
| DMO-4471-2 | Total price7 nights · EUR | 1,845.00 / 1,692.00 | DOESN'T MATCH |
| DMO-4518-1 | Room typerule: accessible rooms are priced at the higher category | SUPERIOR / ACCESSIBLE | MATCHES |
| DMO-4603-1 | Kickback3% in the contract, missing from the document | none / 3% | DOESN'T MATCH |
| DMO-4744-1 | Check-in datefield blank in document | empty / 12.08 | NOT MEASURED |
Look at the last line: TITAN gave no result. That field was empty in the document, and an empty field does not count as a “match”.
Independent calculation
It calculates the price from the contract, not from the agency’s document.
Comparing the document amount with the system amount is not enough: if both come from the same source, a “match” proves nothing. TITAN calculates the expected amount itself, night by night, from the signed contract.
How the difference above is calculated sample data
- First 2 nights: 2 nights × 210 × 2 guests = 840.00 EUR
- Minus 45% campaign, 3% commission and 2% kickback: 420.00 EUR
- Next 5 nights: 5 nights × 240 × 2 guests = 2,400.00 EUR
- Minus 42% campaign, 3% commission and 2% kickback: 1,272.00 EUR
Expected total1,692.00 EUR
The report shows the calculation too
Anyone reading it can rebuild the number. Not “the system said so”, but “it came from this contract, this way”.
How independence is tested
The price and package columns are deleted from the source file; TITAN calculates the amount from the contract alone, and the result is then compared with the real amount. Records that diverge are listed with their reason.
What it checks
From price to duplicate records, in one report.
Each check runs on its own and writes its own result. The daily audit starts with one button; if a check fails, the report is not sent and the reason is written down.
01
Price and contract
The document amount is compared with the amount calculated from the contract. Campaigns, commission and kickback are applied night by night.
02
Guests and child ages
Adult and child counts, age-based child pricing and free-child entitlements are each checked separately.
03
Room type and dates
Do the room type and the arrival and departure dates match the hotel record? Your hotel’s own matching rules are applied.
04
Nationality and market
Does the guest’s nationality fit the market the agency sells to? Rooms that do not fit are flagged for review.
05
Duplicate records
Is the same booking recorded twice? The second room of the same voucher is not a duplicate; without that distinction every family booking would create a false finding.
06
Cross-check with a second source
If there is a second record from the hotel’s reservation system, it joins the comparison as a third witness. When two sources carry the same error, the third one exposes it.
TITAN Income Audit
Extra revenue, compared against the contracted tariff.
A room-rate audit does not see the extras. For upgrades, upsells and late check-outs, the expected amount is calculated from the contract tariff and compared with what the hotel actually posted.
Four states
- FREEno charge collected
- DISCOUNTEDbelow the rate
- OVERovercharged, also a finding
- FULL RATEnever enters the list
Overcharging is a loss too: when the guest objects it is refunded, and the damage to trust remains.
Two-day sample scenario
264
findings
- Free upgrades162 rooms
- Free late check-outs23
- Expected vs. posted41,380 EUR
Sample data, not from a real hotel. It is a difference found, not money collected, and most amounts are awaiting price approval.
What you receive
A separate, locked Excel file for each hotel: late check-outs, upgrades and upsells, room-type estimate and a management summary.
The front office is asked to explain only free, discounted and overcharged lines. Lines at the full rate need no explanation.
Films
Four short films.
Watch with sound if you can; every on-screen text is also available as captions. All numbers in the films are sample data, and each film tells its own sample scenario.
Separate tools for repetitive work
Invoice sending, bulk agency reconciliation, payment tracking and approved email. These are not part of the audit: they are installed separately, run on the hotel’s own machine and are delivered separately. The final approval is always yours.
Panel example
Explore the panel yourself.
Screens from the TITAN panel, with sample data. It contains no hotel, agency or guest information; you move through the scenes yourself.
- DONEDocuments and records are read
- DONEThe price is calculated from the contract
- DONELines are compared
- NOT MEASUREDUnreadable fields are reported separately
- DONEThe report passes its checks
- DONEOne Excel file is delivered
Who wrote it
A hotelier wrote this.
TITAN was written by someone who has worked in hotels for more than 18 years: night audit, front office, accounting, group revenue and accounts receivable.
That is why the product looks where money is really lost: the second room of a multi-room voucher, the rate factor of a free child, a late check-out fee never posted, an undeclared kickback.
H. Burak Sarıkaya
TITAN V21 · revenue audit
- More than 18 years in hotel operations: front office, revenue, audit
- Has seen contracts and rate breakdowns from both sides of the table
- Wrote TITAN’s engine himself; it is not bought-in software
[email protected] +90 544 807 4446
There is no sales team. The person who wrote the software gives the session; technical questions are answered at the same table.
Where your documents sit
Vouchers are never uploaded to a server
Agency documents can carry full card numbers. They are not allowed on the upload path, so no second permanent copy is created.
Card data gate
No derived file is written without a content scan. If a card label and a valid card number are found together, the file is not written.
No guest names in the report
Report lines are built on voucher and room. Reports and logs carry no guest names.
We do not post certification badges
We do not display the badge of an audit we have not passed. For a company that sells audits, that would be the first contradiction.
Frequently asked
The first questions, answered honestly.
Do we have to send you our contracts?
No. This site accepts no documents; the form has no file field. The first meeting takes place on site and your data never leaves your hotel. Once the service starts, which data is processed and how is set out in a separate agreement.
Doesn’t our accounting or revenue management software already do this?
- Accounting software keeps the record; it does not ask whether the record is right.
- Revenue management software suggests prices; it does not check whether that price reached the invoice correctly.
- A channel manager carries the booking; it does not check whether the amount it carries fits the contract.
- Audit tools compare the hotel’s own records; two records fed from the same source carry the same error.
None of the tools we know opens the agency’s signed document and recalculates the amount from the contract.
Is a contract required for the price audit?
Yes, and we do not hide it. TITAN calculates the expected amount itself, night by night, from the signed contract rather than the agency’s statement. Without a contract there is no expected amount, and without an expected amount there is no difference.
There is one layer that works without a contract: a source comparison of two records. It finds missing vouchers, mismatched dates, differing guest counts and a different agency identity; these are not a price audit and are not presented as one.
Do we have to replace our current hotel software?
No. TITAN does not change your current system and writes no data to it; it only reads the daily report you already produce. The initial setup is done once.
Does this create extra work for our staff?
The aim is the opposite. Only mismatched lines go on the audit list; lines at the full rate never reach it.
What if no findings come up?
We write that down too. “No findings” is a result and is reported as one. If a field cannot be measured it is written down as “not measured”; it is never counted as clean.
Can we treat the amount found as confirmed gain?
No, and we say so up front. The figure in the report is a difference found; it is not money collected or a confirmed recovery, and most amounts are awaiting price approval. There is not a single sentence on this site that promises you a specific amount.
How many hotels use it — can you give references?
Today it runs in a five-hotel group. We have no publishable references: the names of the hotels we work with and the trade names of their software never appear on this site. This is a confidentiality obligation under contract, and the same would apply to you.
Instead, we show the method. The screens, amounts and numbers on this site are sample data and are marked as such.
What happens to guest details and card data?
Guest names are never written to any output. Source documents may contain card data; it is never extracted and never enters a report. Details: data security.
How long does my data stay on this site?
Unless you fill in the form, none of your data reaches us. If you do, your name, email and, if given, property details are deleted automatically after 180 days. This site has no analytics scripts, ad pixels or cookies; with no cookies to approve, there is no consent banner either.
How is it priced?
There is a fixed price list; it is not tailored to you and does not change with the amount found. We share the fee in the meeting. We never charge a percentage of the difference found; that model pushes an audit to produce findings.
How quickly do we get results?
The first day’s output is in your hands the day after the data path is set up. The daily audit runs with one button and delivers its result as Excel on the same day.
How long is the presentation, and what should we bring?
About an hour. You do not need to prepare anything; we work on your own screen, through your daily report.
Getting started
Request an on-site session.
We ask for no documents for the session. It takes an hour; on your own screen, we look together at what one day of your records shows.
We share the fee in the meeting; there is a fixed list and it is not tailored to you. If nothing is found, we write that down too.
This form has no file field, and never will. We only ask for a name and email so that we can get back to you. Your request is deleted automatically after 180 days. KVKK privacy notice · how to have your data erased